Understand01

Understand

We step inside your company and document what was written nowhere: the work as it actually happens, told by the people who do it.

We interview your entire company through our agents, all at once.

For an organization of moderate size, our team can conduct the interviews itself. Above a certain headcount, our agents take over to cover the whole organization in a few days.

Every employee gets their own link

Each employee opens a conversation with our agent, whenever it suits them. Beforehand, we define together the points to prioritize: the interviews are fully modular.

Interview welcome screen: Hello Camille

Our agent runs the interview, by voice or in writing

The interview starts from the big picture, the role, the missions, the place in the organization, then drills down to the detail of each task. Each person can even share their screen to show and explain, concretely, how they work. The agent listens, answers, follows up, and captures how the work really gets done.

Your organization, reconstructed

Each interview feeds a single context base: the living memory of your company, which you can query at any time and reuse for every decision. Out of it comes a map of the organization: who does what, with which tools, where the friction points are. Department by department, team by team.

Map of the organization reconstructed from the interviews, with the friction points per department

There's always a gap
between the plan and reality.

The day-to-day of a company always goes beyond what the processes describe: habits and ways of working that nobody ever documented. Our job is to capture that day-to-day precisely, and make it actionable, so you can make the right decisions.

Retro computer overtaken by vegetation

What we cover

Our interviews are designed to capture the complex, shifting reality of your organization, beyond the simplified picture the org chart gives.

Each job told by the people who do it: missions, a typical day in detail, current AI usage.

An inventory of the tools each person actually uses: at which point of their processes, for what purpose, and the frictions reported, tool by tool and at the scale of the whole tool ecosystem.

A map of how work really flows, step by step, department by department.

The repetitive tasks, the duplicate data entry, the bottlenecks no one flags.

The moments when a process moves from one team to another: the handoffs and transitions where information gets lost.

100%of employees interviewed, not a sample deemed representative
1 weekto interview thousands of people, where a consultancy takes months on a simple sample
1single context base, which then serves every decision

Ask any question about your company

Finance
Security

Privacy & trust in the age of AI

Your company trusts us with its most sensitive assets. We treat them accordingly : your data stays yours, within your perimeter, under your control.

GDPR compliant

Your personal data is processed in line with the GDPR : siloed, traceable, and under your control.

Secure by default

Siloed data, controlled access, and never used to train models : guaranteed by the DPA we sign. Nothing leaves your perimeter without an explicit decision on your side.

Hosting of your choice

Your cloud, your servers, or the host you require — including sovereign hosting when your data demands it.

NDA in place

We sign a non-disclosure agreement (NDA) covering all of your sensitive data.