Industry · Transport and logisticsAI for carriers and logistics providers.
Your operations team re-keys orders and searches for proofs of delivery. We build the tools that take on that work, so your teams can truly devote themselves to running the flows.
The friction points of a carrier or logistics provider.
Margins come down to a few points. Yet much of operations time is absorbed by re-keying data and searching for documents.
Orders arrive in every possible shape.
Emails, PDFs, Excel files, customer portals, sometimes a phone call. Every transport or shipping request is typed by hand into the TMS or WMS, errors included.
Invoices only half checked.
Carrier and subcontractor invoices, fuel surcharges, waiting fees, extras. Matching them to rates and completed jobs takes time nobody has, so they get approved on trust.
Claims that drag on.
A reservation on the CMR, a photo on a driver's phone, a missing POD. Building a claim file means digging up documents scattered across five tools.
Customer service underwater.
"Where is my delivery?" The answer is somewhere between the TMS, the subcontractor's portal and a freight broker's email. Every call costs ten minutes of searching.
What an AI-native logistics provider looks like.
An AI-native competitor handles more volume with the same operations team, invoices accurately and answers customers in seconds. Here is what changes:
| A logistics provider today | An AI-native logistics provider | |
|---|---|---|
| Order intake | Emails and PDFs re-keyed by hand into the TMS or WMS. | Orders read, structured and proposed in the TMS, the planner signs off. |
| Supplier invoices | Spot checks, discrepancies found too late or never. | Every line matched to rates and jobs, discrepancies flagged. |
| Claims and reservations | Files built by hand, documents hunted across several tools. | Pre-built file with CMR, POD, photos and exchanges, ready to send. |
| Customer tracking | A call, a search, a callback. | A sourced answer in seconds, by email or on the portal. |
| Operational know-how | Customer habits and dock tricks in a few people's heads. | A shared Company Brain, used by teams and agents alike. |
We build a Company Brain that connects your business software without replacing it, then build custom AI agents on top of it.
company memory.company‑brainorders read and entered into the TMS
carrier invoices checked line by line
claim files built with the evidence
customers kept posted on their shipments
What we build for a carrier or logistics provider.
Tools connected to your TMS, WMS and inboxes, not demonstrations. Every use case starts from how your operations run today.
Automated order entry
Inboxes, PDFs, TMS, WMSAn agent reads transport requests and shipping orders received by email or PDF, extracts addresses, time slots, weights and constraints, and prepares the order in the TMS or WMS. The planner reviews and approves.
Carrier invoice checks
Invoices, rate cards, TMS, ERPEvery carrier or subcontractor invoice is matched against rate cards and the jobs actually performed. Discrepancies are listed with their justification before payment.
Claims and reservations
CMR, POD, photos, customer exchangesAs soon as a reservation is logged, the tool gathers the CMR, POD, photos and exchanges, qualifies the claim and drafts the claim or response file.
Customer tracking answers
TMS, subcontractor portals, EDIAn agent answers "where is my delivery" requests by cross-checking the TMS, subcontractor portals and recent exchanges. Every answer cites its source, ambiguous cases go to a person.
Quotes and customs documents
Quote history, commercial invoices, packing listsQuotes prepared from history and rate cards, and customs documents pre-filled from commercial invoices and packing lists.
Our way of working.
30 minutes.
Your situation, our method, and which block to start with.
A fixed price, set upfront.
One scope, one price, measurable success criteria agreed together. No surprises along the way.
In production within a few weeks.
5 days to interview the whole company, by our team or by our agents depending on your size, then what gets prioritized goes into production quickly. No endless pilots: systems that work.
Long-term support.
Training of your teams on the tools and agents deployed, maintenance of what was built, watch applied to your use cases, agents kept state of the art.
Your data and your customers' data stay with you.
A logistics provider handles its shippers' commercial data. Everything we build respects that and works alongside your existing systems.
Agents prepare orders, checks and files. Nothing is created or changed in the TMS, WMS or ERP without a planner's approval.
We connect to your TMS, WMS, EDI flows and portals. No forced migration, no new tool for your teams to learn.
Your servers, your cloud or a sovereign host. Your customers' data never trains a model.
Documented code, handed over. You own the tools, with no lock-in to a model or a vendor.
Frequently asked questions
What we get asked most in your industry. If yours is not here, ask us directly.
No. We build on top of your existing tools. When a system has an API, we use it. Otherwise we work with its imports, exports or EDI flows.
That is exactly where it helps most. Current models read a free-form email, a scanned PDF or a poorly structured Excel sheet. Ambiguous cases are flagged to the planner rather than entered by default.
Both. In a small company, the planner often handles billing and customer service too. Taking re-keying off their day has an immediate effect.
The agent proposes, the planner approves. Each proposal indicates the source of every piece of information, so errors are easy to catch before the goods leave.
It depends on scope, but a first targeted use case is measured in weeks, not months. We go into specifics in the first call.
Let's talk about your operations.
30 minutes to understand your flows and pick the tool to start with.